IT Expert SAP

• Responsible for the application solution (SAP & Other Business applications) delivery as per business needs and incompliance with regulations and company policies and procedures.
• Responsible for providing business application solutions based on the cost benefit analysis.   
• Responsibility of monitoring and reporting the implementation of business applications within the expectations.

Deliver Business application Support:

• Responsible for the Business application solution (SAP & Other Business applications) support as per business needs and incompliance with regulations and company policies and procedures.
• Responsible of providing the SAP Techno/Functional Support within the expected Service level agreement and incompliance with the regulations and company polices.   
• Responsible for ensuring the resolution the day-to-day operation business applications Support by Monitoring and reporting and ensuring closure of issues within the expected Service level agreement and incompliance with the regulations and company polices.   
• Responsible for Drafting of Business application solution procedures.

Business applications planning and compliance:

• Responsible for providing inputs for Business applications plans to include but not limited potential improvement and estimated budgets.
• Responsible of implementing company policies, regulations and closure of audit and con- conformances and risk controls actions to business applications.
• Others:
• Responsible to handle any other tasks/activity assigned to employee as per the business and company needs.

Key Process Indicators:

• Business applications Solution Delivery according to the Exceptions.
• Business Applications Support according to the service level agreement.
• Performance, availability, Security and satisfaction measures for all Business applications.